
Ok. So you may not know this, but I am a bit of a Mac geek. Yet, not to the extent I would sit outside an Apple Store and wait for the new release of the iPhone (like many of my friends did), but I just dig the brand. So last Thursday afternoon I had to drive by the Apple Store to see how many "loyal Mac lovers" were perched on their lawn chairs awaiting the new iPhone release the next day. To my dismay, only one person was seated outside the store. I found out later that day, that things really changed and by the time Friday rolled around, the line had snaked itself past the store and turned onto the next street.
I bring this up because it got me to thinking. What is it as photographers that we do to get the "buzz" out about our product? Many of us don't have a huge marketing budget to create a spectacular "dog and pony" show, but most of us know which customers we want to target. But how do you effectively target your clients and get them to become repeat business?
That's where Artefact is really making it easy on professional photographers. Not only can you create photo books and actually store them on their secure server (making reprints of the book a snap), you can manage your product promotions and actually target specific customers with special giveaways. Like 2 for the price of one, or buy one photo book, get the other free .... (you get the point) I like to call it Photo Marketing.
Take for example one of my clients. They are a family of four, with two little kids under the age of 5. So, they call on me because they want to capture their children as they grow. One way I can provide a nice selection of items for them through Artefact is to offer book options that won't cost them their entire savings. Their needs are not exquisite, they just want a book that is functional and will last. So, the Artefact Portfolio would be the perfect product for that particular client.
In the same vein, I have a friend who is a wedding photographer. Her needs for her clients are totally different. The brides and grooms she captures through the lens want books that are leather bound and highly-styled. That's where Artefact's Heritage book is the perfect fit.
I say all this because as you know, we don't just take photos, we have to market ourselves too. Get to thinking about your client base and how you can offer new products like Artefact photo books and cards to increase your company's bottom line. You might not be Steve Jobs, but you can still make a resounding impact on your audience by putting your hand on the pulse of your client's needs.
Get in the habit of talking to your clients and discovering exactly what they want. I keep a client journal on my computer and record what each customer wants. Then at the end of the month, I am able to go back and see what the majority of clients need. It's an easy way to jump-start your promotional engine. Take a ride for yourself, you'll be amazed what you learn around the bend.
Happy Shooting-
Daly Dose